a year ago
Alsalam is the best Mediterranean Supermarket in London Ontario. You can find most of the Middle Eastern grocery, with fresh vegetables & delicious fruits. The best section for me is Halal Butcher, you will find the best fresh meat (beef , lamb or chicken). Very organized, friendly staff (especially the owner)& cashiers. Copatitive prices. Strongly recommend for everybody to visit this supermarket.
8 months ago
Great supermarket. Fresh products and good prices and fast service. The store is clean and organized. I recommend it.
2 months ago
I’ve been to this store a couple times now and I love it! Great meat and produce all the time, very clean store, and good customer service👍 the owner is very nice 😊 Helen at the cash is doing a great job!(love her smile) keep up the great work guys 👏🏻🙌
3 months ago
I had an extremely bad experience in Al Salam yesterday. I personally think Al Salam is great and it has very low prices, which helps Muslims who can only eat Halal. Yesterday when I went to Al Salam an employee treated me horribly, employees like him bring a bad name to Al Salam. The store’s owner told me that he would give me chicken breasts without the bone for a cheaper special price but then he had to go so I told the employee what the owner said and then the employee started yelling at me and saying that he doesn’t care about what the owner says and it doesn’t matter and I have to buy the chicken breast with bones or without bones I have to pay regular price no special price. He continued yelling at me and verbally abusing me. People like him should be fired and if he continues his job at Al Salam Al Salam will get a bad name. The other employees treat everyone with respect and they’re very nice. So I want the employee who’s photo I will have on the review fired.
6 months ago
As a regular customer of this store, I have been highly disappointed with the rude treatment and unfair treatment from the manager of this facility. I had bought a few items from here the other day, the cashier had forgotten to place the rest of my items in the bag leaving me in a situation where I had to drive from the North of the city all the way back South of town where the market is located. I returned to the store to retrieve the missing items that were not placed in the bag by the cashier, however as a consumer it was not fair to spend money at this store and pay the cost of an employees' mistake. I understand humans make mistakes however I needed some form of a fair compensation for my gas & time being wasted. The manager offered to compensate me with one small can of Thick cream which was the product I had bought 6 of and had 2 missing from the cashiers error. Mind that these cans only cost $1.99 which means the store is buying this product for much less, I had made clear that I would have been satisfied with another set of cans (meaning two more) for the inconvenience caused to me, however I was only offered one more can only for wasting my time, driving through traffic and wasting my gas. I am not only upset about these things but in true disappointment at the greed displayed by the manger and lack of leadership. The Manager showed no care or regards for my situation and did not show any empathy for the inconvenience and chooses to disrespect me among others. I have been a loyal customer of this store and will never again spend a dollar here. This market is run by a manager who is greedy enough and not empathetic enough to let go of one more can worth $1.99 to make his loyal consumer happy which truly shows a lot about his poor character and lack of ability to truly be a boss. I hope the real CEO of Alsalam Market reads this and finds that his appointed right hand man being the Manager of Alsalam is doing the poorest of customer service and if it continues...well good luck to your business.
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