a month ago
My family members have been seeing doctors at Dixie medical for over 20 years. I had a few family doctors before I started to see doctors at Dixie Medical. All I can tell you is that the quality of care they gave are the best. The nurses and office staff are very helpful too.
4 months ago
I was looking for a family doctor - called the clinic asking if they take patients. The clinic told me to apply online. I applied and got a call back from them saying that they will take me as a patient and asked me to book and appointment online. I booked an appointment - showed up at the clinic 3-4 weeks later to find out that they cancelled my appointment. They mentioned that I didn't respond to an email that they sent. Apparently, the front office staff are allowed to cancel patient appointments without letting their own patients know. Not a call - or confirmation about anything. This is an absolutely embarrassment to Canada's health care system. Unbelievable and absolutely disgraceful.
5 months ago
This is the most in professional clinic. The front desk has the worst people skills I have ever had to deal with. My family will never step foot in this place. Don't understand how they still have people going there. Going to a walk in clinic you are treated better. The sad part is there are good Doctors there. But the do nothing about the front of the house.
3 months ago
Worst experiences ever! From Reception to the Butchers in the Lab! I understand 'why' their office only recommends going to Emergency = they refuse to help! Time to find a new office!
a year ago
Like many other reviews, I share the same experience of being on hold for over an hour. On top of that, after all the wait and finally get an appointment with the doctor, the doctor orders a referral to a specialist, and I have been waiting for this office to tell me which specialist, for more than five months. Why is this ridiculous? Because my daughter’s doctor’s office is not as bad as this one. This is not a comment regarding the doctor because I barely spoke to her, this is about the administration.
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