a year ago
Let me first stating that as a fellow business person, we are first and foremost responsible to our hiring public, at large. If it is not for the public, we would have no companies or jobs for ourselves or our employees. I contacted Good Shepherd Accounting on the advise of a fellow business person and friend. After struggling to make a formal first connection to set up a meeting to discuss 2 + of our companies' needs I had to guess if my meeting was still on as I was promised a text to confirm date and location. That text never came. During a 2 hour business meeting that was preceded by an email to them stating my business needs, I was seen with surprise, almost that the meeting was forgotten about. I had to re-explain what the needs were which had been previously set in the email. I even brought a bottle of wine for the owner as a gesture of good will and a card looking forward to our working relationship. After the meeting, I received a basic email with a vague quote that I had to ask questions on. Again, no response. Follow up again, no response. Follow up again stating that if the owner is too busy to simply pass me to a staff member who can handle the inquires and a note that says that if we are to work together, my companies' needs are such that I cannot wait 2 weeks for an email response. No response. I called the office to speak to the owner whom I had met with who was not in. I was promised a call back today, of which I did not receive. I did, however, hear through my associate who made the referral that he called him to advise he cannot help our companies. Yet, no decency to advise our company, the customer! One can only come to the conclusion that protecting the reputation of themselves to a valuable and fellow national business person is first and foremost important and second to new, non-fellow-national clientele. This level of service and favourtism or perceived racism has no place in the 2021 business world. Our interaction cost me 4 weeks of waiting at a pivotal time during my fiscal years when I could have secured anyone more deserving on day 1. Time to let the 'son' take over and come into modern day.
3 months ago
Not good accountant and not respect customers -10 stars Not recommended be caution!
a year ago
They charge not reasonable amounts for tax filing plus they took 2 weeks to complete my personal taxes that another accountant makes it in 15 minutes.
3 years ago
Mr Kamal is very honest sincere and professional. His staff are courteous and prompt. Highly recommend them for personal and business A+++++
2 years ago
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