a month ago
I saw a dress in the discount section but it still had the full price on the label. So I took it to the lady at the till and asked what the reduced price was. With confidence she said that the customers move things around and this wasn’t on sale. She was very polite and apologetic. Making sure I wasn’t mistaken I took the dress back to the same discounted rack where there were another 7/8 of the exact same dresses. So basically they’re telling me that the customers deliberately move things from full price to the discount rack and place all the dresses together in order?! Or is it that you’re forcing people to pay full price for items that are discounted? Awful ethics. Stop scamming your customers. How you get away with this sort of behaviour is a mystery to me. My personal opinion like many others is to avoid this place and shop elsewhere. Save yourself from being ripped off.
2 months ago
Spent $60 on their online site buying 20 halal Rice Krispie treats that you can’t usually find in Ontario. It took way longer than advertised for the package to come in, and once it did, I was so disappointed to see they sent me some halal Rice Krispie treats that I could find at my local Halal store for a quarter of the price. When I called they said it was because the treats I ordered were out of stock (so tell me that, and let me decide if I want the alternative). I went back and forth on the phone with them trying to get a refund, but they claimed the person who could do that was out of the country (for over two months??) I am so disappointed by the treatment of this Muslim small business. Definitely do not recommend nor will I go to again.
a month ago
After reading all the negative comments, I wanted to check out um anas for myself. I wanted to purchase 3 prayer matts for my kids and ajwa dates. 2 kind ladies helped me out and took their time to help me find exactly what I needed even. I was very happy with my experience and will definitely look into this store again.
2 weeks ago
All the staffs are Masha Allah very helpful and nice, always looking to help the customers to the best of their abilities, I always go by to get perfumes 🥰 their customer service always satisfies my soul. May Allah keep barakah in their business Say Ameen
4 months ago
purchased an eyeliner 2 weeks ago and I received it via mail today. good quality, though there is a lack of communication or updates regarding online order tracking I was glad I was able to still receive my product!
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